Terms & Conditions

Welcome to MyShubhPooja. By browsing our website, interacting with our content, or placing an order through our website or WhatsApp, you agree to the Terms & Conditions listed below. Please read them carefully before purchasing our products.

1. About Our Services

MyShubhPooja offers curated pooja kits, ritual essentials, gifting hampers, and related spiritual products. Our goal is to make traditional rituals easy, authentic, and accessible through well-organized premium kits.

2. Ordering Through Website & WhatsApp

Orders can be placed through:

  • Our website (catalog, cart, checkout), or
  • WhatsApp, by messaging our official business number.

When placing an order:

  • You must share accurate information for delivery and communication.
  • Once an order is confirmed, updates may be sent through WhatsApp, SMS, or email.

3. Product Accuracy

  • Images displayed online are for representation; actual items may vary slightly in design or packaging.
  • If an item in a kit is temporarily unavailable, a similar-quality alternative may be included.
  • Descriptions, contents, and availability may change without prior notice.

4. Payments

We support multiple secure payment options such as:

  • UPI
  • Bank transfers
  • Cards
  • Cash on delivery

Your order is processed once payment is confirmed (for prepaid orders).

5. Cancellations

  • An order may be canceled within a limited time after placement (as specified during checkout or WhatsApp confirmation).
  • After the order is packed or dispatched, cancellation may no longer be possible.

6. Returns, Replacements & Refunds

Due to the nature of ritual and consumable items, returns are accepted only in specific cases:

  • Wrong product received
  • Damaged product at delivery
  • Missing items in a kit

To request support:

  • Report the issue within the required timeframe (stated in Refund & Cancellation Policy).
  • Provide clear photo/video proof for verification.

Approved cases may be resolved via replacement or refund.

7. Delivery

We use trusted delivery and courier partners to ensure timely shipment. Delivery times vary depending on product availability and destination. Once dispatched, tracking details will be shared when available.

External factors (weather, logistics delays, operational constraints) may impact delivery timelines.

8. Intellectual Property Rights

All content on the MyShubhPooja website and marketing platforms—including text, product descriptions, images, videos, logos, packaging design, and branding—is protected intellectual property.
Any copying, redistributing, or unauthorized commercial use is prohibited.

9. User Conduct

By using our website or WhatsApp ordering:

  • You agree not to misuse our services.
  • You agree not to spread harmful, abusive, or fraudulent content.
  • We may restrict access to users who violate these rules.

10. Limitation of Liability

MyShubhPooja is not responsible for:

  • Spiritual outcomes of rituals
  • Incorrect usage of products
  • Third-party courier delays
  • Losses beyond the value of the purchased product

Our maximum liability is limited to replacement or refund of the product value.

11. Changes to Terms

We may update or modify these Terms at any time. Continued use of our services means you accept the updated terms.

12. Contact Details

For any queries or support: